Patient Services Administrator

Job Overview:

The first point of contact for our patients and community, this is a fulfilling yet demanding role. We require a flexible and proactive attitude with the ability to cover for additional hours. You will be working as part of a small, close-knit, team ensuring that the reception runs smoothly.

Main duties of the job:

  • Advising patients of test results
  • Processing eConsults and eConsult Lite
  • Registering new patients
  • Photocopying, scanning and filing records
  • Answering incoming calls from patients on a daily basis
  • Dealing with requests from patients
  • Issuing prescriptions

This varied role requires the following skills:

  • Possess excellent communication skills, both spoken and written
  • Have a good understanding of Microsoft office, to include Word 
  • Have the ability to maintain confidentiality and data security
  • Possess some experience within a medical or NHS environment
  • Have the ability to adapt and manage workload dependent on the priority level
  • Possess experience within a customer facing role

Monday 8am-5pm
Tuesday 8.30am-5pm
Wednesday 8.30am-5.30pm
Thursday 1.30pm-7.30pm

Total Working Hours 29.5

For further information or to apply (with CV and covering letter) please email Sue Gray.

 Email Sue Gray about this post

PREVIOUS APPLICANTS NEED NOT APPLY

Published: Dec 2, 2021